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 <title>Where Web 2.0 Meets Voice 2.0</title>
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 <description>In today’s financial environment, the demand to extract more value from IT has never been more important within the enterprise. The pressure to improve productivity and streamline processes has been at the heart of the first wave of Web 2.0 adoption, where teams have used collaborative tools like wikis, forums, and online communities in their quest to streamline work processes.&lt;p&gt;&lt;a href=&quot;http://johnhart.sys-con.com/node/959446&quot; target=&quot;_blank&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
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